Outsource the stress. Focus on the rest
Tailored Solutions for every Business Owners' Needs
Our Purpose
Support Businesses
At Support Squad, we exist to make business easier for all business owners. Based in Taupo, servicing the Waikato, Central Plateau and the rest of New Zealand.
We provide expert support across HR, finance, and day-to-day operations—so you can focus on what you do best. From recruitment, payroll, and compliance to bookkeeping, cashflow, and admin, we offer practical solutions tailored to your business. Whether you're growing your team or streamlining behind-the-scenes systems, we're here to help you work smarter, not harder.
Our Services
We provide practical, reliable support across HR, finance, and business operations, giving you more time to focus on growth and your clients.
We can group our services to create a package that suits you with a flat monthly fee.
Human Resources
Your people are your greatest asset — and managing them well is key to business success. We provide practical HR support to help you attract, retain, and grow a strong team. From recruitment, onboarding, and employment agreements to performance management, policy development, and compliance, we take the stress out of people management. Whether you need everyday HR advice or tailored solutions for more complex challenges, we’ll partner with you to build a workplace that’s compliant, supportive, and set up for long-term success.
Health and Safety support
Keeping your workplace safe and compliant doesn’t have to be complicated. We provide practical health and safety support tailored to your business — from creating policies and procedures to developing hazard registers, incident reporting systems, and staff training resources. Whether you need a one-off safety plan or ongoing compliance management, we help you meet your legal obligations while building a safe, confident, and well-supported team.
Bookkeeping
Keeping on top of your numbers doesn’t need to be stressful. Our bookkeeping service takes care of the detail — from reconciling accounts and managing payroll to preparing GST and PAYE. We use Xero, MYOB and other cloud-based systems to keep your records accurate, up to date, and compliant, so you always know where your business stands. Whether you need full-service support or just help tidying up the books, we’ll make sure your finances are clear, organised, and working for you.
Payroll
Paying your team correctly and on time is essential — but it can also be a headache. Our payroll services take care of everything, from wage and salary processing to PAYE, KiwiSaver, leave management, and IRD filings. We work with leading payroll systems to ensure accuracy, compliance, and confidentiality every step of the way. Whether you have a small team or a growing workforce, we’ll make payroll simple, stress-free, and reliable.
Office Management
Running a business comes with endless moving parts — and that’s where we step in. Our office management and administration services keep your business organised, efficient, and stress-free. From diary and email management to document preparation, reporting, and workflow systems, we provide the behind-the-scenes support that keeps everything running smoothly. We can also assist with project coordination, staff rostering, and general administration, giving you back time to focus on growth and clients. Think of us as your reliable extra pair of hands, making sure nothing slips through the cracks.
Paraplanning
Our paraplanning support gives financial advisers more time to focus on their clients. We handle the behind-the-scenes work — from preparing compliant Statements of Advice and research reports to modelling scenarios, product comparisons, and client file maintenance. With accuracy, efficiency, and a strong understanding of compliance requirements, we deliver high-quality documents that reflect your advice process and meet regulatory standards. Whether you need ongoing paraplanning support or help with overflow, we act as an extension of your team, ensuring consistency and professionalism in every client interaction.
Liana Smith
Human Resources & Health and Safety Consultant
Liana is an experienced HR professional with over a decade of expertise across industries including tourism, government and defence, small business, local government, transport, and agriculture. She specialises in leadership, staff development, recruitment, compliance, and change management, providing practical and people-focused solutions that help businesses build strong teams and positive workplace cultures. Liana’s goal is to take the stress out of HR so business owners can focus on running and growing their business.
Hayley Robertson
Bookkeeping & Business Support Specialist
Hayley specialises in bookkeeping, payroll, office management, and paraplanning, helping businesses stay organised and financially on track. With a background in financial services and business management, she brings strong attention to detail and practical experience to every client. Hayley’s focus is on streamlining day-to-day operations so business owners can save time and focus on growing their business.
