Terms & Conditions
Introduction
Welcome to Support Squad. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with these Terms, you should not use our website or services
Services
Support Squad provides professional services including human resource management, bookkeeping, payroll, office management, paraplanning, health and safety consulting, executive and operations management, and basic digital marketing support. All services are subject to availability and may be tailored to each client’s needs.
Use of Website
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The content on this website is for general information only and may be subject to change without notice.
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We aim to ensure all information is accurate, but we do not provide any guarantee of completeness or suitability for a specific purpose.
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You may not use this website for unlawful purposes or to infringe on the rights of others.
Client Engagement
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Any formal engagement of our services will be governed by a separate service agreement, outlining scope of work, fees, and responsibilities.
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Quotes and proposals provided are valid for 30 days unless otherwise stated.
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Clients are responsible for providing accurate and timely information required to perform our services.
Fees and Payment
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Fees for our services will be agreed upon prior to commencement and outlined in a service agreement.
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Payment terms will be specified in invoices and must be met to avoid disruption of services.
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Late payments may incur interest or additional charges.
Confidentiality and Privacy
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Support Squad respects your confidentiality and will not share your information without consent, except where required by law.
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Please refer to our Privacy Policy for more details on how we collect, use, and protect your personal information.
Limitation of Liability
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While we take care in delivering our services, Support Squad will not be liable for any loss, damage, or expense incurred by clients or third parties arising from the use of our website or services, except where required by law.
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Clients remain responsible for decisions made based on advice or outputs provided.
Intellectual Property
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All website content, including text, graphics, and logos, is the property of Support Squad and may not be reproduced without permission.
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You may view, download, or print content for personal, non-commercial use only.
Links to Other Websites
Our website may include links to third-party websites. These are provided for convenience only, and we are not responsible for their content or practices.
Changes to Terms
Support Squad reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page and will take effect immediately.
Governing Law
These Terms and Conditions are governed by the laws of New Zealand. Any disputes will be subject to the jurisdiction of New Zealand courts.
Contact
For questions about these Terms and Conditions, please contact us at:
027 346 7793 - Hayley